Michelle is key works co-ordinator on reception liaising with Wealden District Council and their tenants and our engineers to programme and book in a whole range of renewable works.
She ensures all jobs are carried out in the most efficient way possible using various online tools and software packages including RAM vehicle tracking Dropbox and our CRM database ”cypher”.
She also receive all the engineers’ paperwork and allocate details into our CRM database, collating job information and preparing information to be passed back to the contract managers.
Michelle has 19 years’ experience in a customer service role, 10 of those years in the banking industry. She prides herself on delivering outstanding customer service and dealing efficiently with and problems that may arise.« go back